Refund policy

At Shark Blanket UK, we are committed to reducing our environmental footprint and promoting sustainability. Every return has an impact on our environment, contributing to greenhouse gas emissions and waste. Therefore, we encourage you to carefully consider your purchase before placing an order.

Order Accuracy: We urge our customers to select their garments thoughtfully, ensuring the correct size and style before making a purchase. If you have any uncertainties or require assistance, our dedicated customer support team is here to help. Simply reach out to us at Support@sharkblanket.co.uk for personalized guidance.

Environmental Impact: Please be mindful that returns have lasting effects on the environment. Should you still wish to return a product, our customer support team will collaborate with you to minimize the environmental impact. Additionally, a portion of all returns is donated directly to clothing drives, contributing to community support initiatives.

Damages and Issues: Upon receiving your order, please inspect it promptly. If you discover any defects, damages, or discrepancies, contact us immediately so we can address the issue accordingly.

Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment.

Late or Missing Refunds: If you have not yet received your refund, please check your bank account and contact your credit card company or bank. If you require further assistance, reach out to us at Support@sharkblanket.co.uk.

Shipping: You are responsible for covering the shipping costs for returning your item. Shipping costs are non-refundable. Please ensure you retain proof of purchase for your return.

Contact Us: Should you encounter any issues or have inquiries about your order, our friendly customer care team is here to assist you. Reach out to us at Support@sharkblanket.co.uk for prompt support.